Privacy Policy

Privacy Policy for ClothReady

1. Introduction

Welcome to ClothReady. We respect your privacy and work to keep your personal data secure. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website [clothready.com] (the "Site") or use our services.

By using our Site, you consent to the data practices described in this policy. If you do not agree, please do not use our Site.

2. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the data controller is:

ClothReady

[Insert Your Company's Physical Registered Address Here]

Email: info@clothready.com

3. Information We Collect

We collect information that you provide directly to us and automatically when you use our Site.

Personal Data You Provide

  • Contact and Identity Data: Name, company name, email address, physical shipping address, and phone number when you fill out a contact form, create an account, or place an order.
  • Transaction and Payment Data: Details about the products you order and payment information. All transactions are processed by secure third‑party processors; we do not store full card details.
  • Communications: Any correspondence you have with us via email or through the Site.

Information Collected Automatically

  • Usage Data: IP address, browser type/version, time zone, plug‑ins, OS, platform.
  • Usage Information: URL clickstream to/through/from our Site (date/time), products viewed/searched, page response times, download errors, length of visits, page interaction information.

4. How We Use Your Information

  • Process, manage, and fulfill orders and requests
  • Communicate about accounts, orders, or inquiries
  • Provide, maintain, and improve our Site, products, and services
  • Prevent fraud and enhance Site security
  • Comply with legal/regulatory requirements
  • Send promotional communications with your consent

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personally identifiable information to third parties for their marketing purposes.

We may share data under strict confidentiality with:

  • Payment Processors (e.g., PayPal, Stripe)
  • Shipping and Logistics Providers (e.g., DHL, FedEx, UPS)
  • IT and Cloud Hosting Providers for infrastructure and storage

Disclosures may also occur where required by law, or to protect rights, safety, or property.

As a China‑based company, your data may be transferred outside the EEA. We use approved mechanisms (e.g., EU Standard Contractual Clauses) to ensure adequate protection.

6. Data Retention

We retain personal data only as long as necessary for the purposes collected and to meet legal/accounting/reporting requirements.

  • Active Customer Data: While the account is active or as needed to provide services.
  • Order Information: Typically retained for statutory periods (e.g., 7 years).
  • Marketing Consent: Retained until you withdraw consent or opt‑out.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data (secure servers, encryption, access controls).

8. Cookies

We use cookies to distinguish users and enhance experience. You may refuse some/all cookies in your browser settings, which may impact functionality.

9. Changes to This Privacy Policy

We may update this policy periodically. Material changes will be posted here with an updated “Last Updated” date.

10. Contact Us

For questions, concerns, or requests about this Privacy Policy or our data practices, contact:

Email: info@clothready.com

Address: Room 1205, Caijie Yunchuang Phase II, No. 34, Boyong Road, Humen Town, Dongguan, Guangdong, China.

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